Celebrating Excellence in Costa Rican Tourism
Here at Costa Rican Vacations, we've been exploring and checking out the best hotels, tours, eating spots, and other tourism-related businesses and services since 1999. That's well over two decades of enjoying all the perks of Costa Rica travel in order to pass on our experiences and recommendations to you.
But after years of being pampered in some of the top tropical hotels, resorts, and eco-lodges in the worldāwhile getting our adrenaline pumped with the best outdoor activities known to humanityāwe decided it's time to give back. Time to acknowledge the best of the best when it comes to Costa Rica tourism. Time to show our appreciation for the travel industry in this country and to show the world just how great it is, as well as how wonderful the hardworking men and women in Costa Rican tourism are.
So we decided to inaugurate our very own Costa Rican Vacations Travel Awards! Yes, starting in 2023, we will spread the love and honor the best this beautiful country has to offer.
How Do the Costa Rican Vacations Travel Awards Work?
It's a simple concept. We create a bunch of categories (the quirkier and more original the better) and put them to our very own Costa Rican Vacations Travel Awards "Academy" to vote. Our Costa Rican Vacations Travel Awards Academy (or CRVTA Academy) comprises our staffāover 150 of usāincluding our expert Travel Consultants, Travel Experience Team, Business Relations Department, IT Team, and execs. Everyone has had the chance to explore the country and enjoy the hotels and activities you find on this website, and everyone gets a chance to vote for their favorite in any given category.
The voting takes place in two stages. First, we vote for the top five nominees in any given category, and then we vote for the winner out of that top five. Our votes will reflect our opinions formed while traveling around Costa Rica in the calendar year and alsoācruciallyāthe feedback we receive from our clients. This means also that the 2023 awards are based on our experiences in 2023.
Unlike many other travel awards, we will stagger the CRV Travel Awards across the final three months of the year, spanning October, November, and December. October will focus on hotels, November on tours/activities, and December on individual people and the outstanding services they perform. We'll publish the results of our votes each year right here on this page.
Below, we look at the categories for the last three months of 2023:
Costa Rican Vacations Travel Awards Categories for 2023
These are our three main areas with their individual categories.
Outstanding Individuals in Costa Rican Tourism
To mark the end of the year, we'll be honoring those individuals who made your vacation better in 2023, the people who add that touch of class you'll remember forever, the sort of thing you just can't buy.
- Best Tour Guide
- Exceptional Hospitality Service
- Lifetime Achievement Award
Tours/ActivitiesĀ
The CRVTA Academy will be voting for the following Costa Rica tours/activities categories in November 2023:
- Best Hidden Gem Adventures
- Best New Tour Experience
- Best Family Experience
- Best Nature Experience
- Top Tour for 2023
Hotels
In October 2023, our CRVTA Academy are voting for their favorite Costa Rica hotels as pertains to the following categories:
- Best Hotel Beds
- Best Hotel Bar
- Most Unique Swimming Pool
- Most Valuable Community Work
- Best Hotel Customer Service
We have a total of 15 categories spread across three months. As the concept of our CRV Travel Awards grows, we will add more categories representing a large section of the Costa Rica travel industry, much like the Oscars are to the movies. We hope to emulate some of the more obscure Oscars with our own version in years to come.
Here are 2023's nominees and winners!
The 2023 Costa Rican Vacations Travel Awards: Individuals in Costa Rican Tourism
Welcome! This is our 2023 CRV Travel Awards, where we highlight outstanding individuals in Costa Rica tourism.
This award season rightfully highlight hotels and tours and excursionslāafter all, tourists have to stay somewhere and they have to do something, even if thatās lounging poolside. Hotels and activities (or lack thereof) are the mainstay of any Costa Rican vacation, the skeleton and frame that makes the trip memorable.
But do you know what the heart and soul of a Costa Rican vacation is? It's the people you meet, the individuals you come across. It's your driver, your hotel receptionist, the person cleaning your room. It's your tour guide, bartender, waiter. It's the guy in the pulperĆa selling you a can of coke or the girl on the beach offering fresh coconut water. The people.
Time and time again our clients cite the people of Costa Rica as their favorite part of the country. They tell us this so often we know it must be true. This is why we want to close the year on a high by celebrating individual people and performances in 2023. Below, find our three Individuals in Tourism categories for 2023. There are no nominations this time, we just went for a straight vote with the help of our partners:
Best Tour Guide
When we speak of people being the heart and soul of any Costa Rican vacation, it's possible we're referring to our tour guides more than anyone else. A knowledgeable and friendly tour guide can make or break a day trip/excursion, which can, in turn, make or break a vacation.
Being a tour guide is a respected position in Costa Rica, an occupation that requires not only hours of study, but also a deep love for community, country, and the local environment. The best tour guides impart that love to their clients and make them feel like they've experienced something special. No one, at least as far as we're concerned, did that better in 2023 than our awarded today.
And the winner is⦠Mauricio Martinez Matarrita, of Arenas Del Mar!
This is the second award we give to Arenas del Mar this seasonāthey have already won our Best Hotel Beds award, described below. But before you lay down your head on an ultra-comfy bed at Arenas del Mar, you've probably been outside exploring the area, and Mauricio might have had a hand on that. Whether he's hiking around the Manuel Antonio National Park with you, or taking you out on any number of exciting adventures, Mauricio's blend of qualities will enrich and enhance your vacation experience, and turn it into something unique. His knowledge of the local area, communication and storytelling skills, passion for the environment and his community, empathy, and sustainability practices shine out for all to see. With nine years of showing people around Manuel Antonio, it's about time Mauricio received recognition from us. Thank you, sir, and congratulations!
Exceptional Hospitality Service
This is a more general award, open to any individual who's gone the extra mile in 2023, offering outstanding service either to any one of our CRVTA Academy orāmore importantlyāour clients. Senda Monteverde Hotel is the type of hotel that our clients love, and we love sending our clients to. It's a boutique, luxurious little place located just outside the village of Santa Elena on the edges of the Monteverde Cloud Forest Reserve, perfect for eco-tourists looking to explore the natural wonders of Costa Rica while not missing out on the good things in life. But aside from a beautiful setting and wonderful amenities, Senda Monteverde has something else that sets it apart in the hospitality industry.
And the winner is⦠Tatiana Azofeifa, of Senda Monteverde!
Tatiana Azofeifa has been at Senda Monteverde since 2017 and her hospitality services go above and beyond. Our clients talk about her customer service, cultural awareness, and attention to detail in glowing terms when we ask them how their vacation went. She simply enhances the guest experience at Senda Monteverde and today, we recognize her as the individual who's provided the most exceptional hospitality service in 2023. Congratulations Tatiana!
Lifetime Achievement Award
Our final individual award for 2023 goes to someone in the Costa Rican tourism industry who's contributed over the years (often behind the scenes, but not always) to making this country the outstanding destination it is. Our CRVTA Academy pondered long and hard on who, exactly, deserves this award in 2023, and weāve finally agreed on the deserving winner.
And the winner is⦠Hugo Lobo, of Tabacon Resort!
The Tabacon is another double-award winner for 2023, winning our Best Thermal Springs Experience, described below. A thoroughly deserved win, we must say. But at the Tabacon, working in the main restaurant, is a man who, over the course of 30 years of service, has shown himself to be the living embodiment of what makes Costa Rica's most famous hot springs resort so special.
Every day that Hugo comes into work as a member of the Tabacon Food and Beverages Team, he makes that team better. His enthusiasm and passion for service, combined with unwavering loyalty to the resort, his teammates, and his customers make him deserving of a Lifetime Achievement Award.
According to Mario Mikowski, the owner of the Tabacon Resort, Hugo has "consistently elevated the standard of service, transforming every dining experience into a memorable occasion for guests. His dedication to excellence and genuine enthusiasm for his craft have been the secret ingredients to his remarkable 30-year journey with us. His enduring commitment has left an indelible mark on our community, making him an invaluable asset to our team. Here's to Hugo, a beacon of dedication, a paragon of service, and a living testament to the Tabacon legacy."
Hugo Lobo is a pillar of inspiration and a true representation of the spirit that makes up the tourism community in Costa Rica. Rural and beach communities all over the country have many people like Hugo: people from the neighborhood who help tourists appreciate the places they're visiting, making the experience not just a trip, but an opportunity to see the beauty of the world up close. It's people like Hugo that make Costa Rica so special and keep tourists coming back.
So here's to Hugo. Thank you, sir, and thanks for making our clients so happy over the course of 2023. We truly appreciate it.
The 2023 Costa Rican Vacations Travel Awards: Tours/Activities
Welcome to part two of our inaugural Costa Rican Vacations Travel Awards. Itās now time to honor our favorite tours and activities available here in Costa Rica.
It is, after all, what you do in Costa Rica that makes a vacation to Costa Rica so special. There are amazing hotels all over the world, but there aren't many other countries that can pair said amazing hotels with such a variety of things to do and see. Costa Rica is a tiny country but manages to pack in rainforests, volcanoes, mountains, cloud forests, fascinating animals, world-class fishing, surfing, diving, and so much more into its borders. Perhaps no other country in the world offers so much in such a small area.
Like our hotels, we test-drive every tour and activity we offer. We've done it all and have the muddy boots to prove it. All our tours and activities are well-ran, safe, and offer optimum adventure. To differentiate between them, we need to get a little quirky, so we've come up with some original categories for our CRVTA Academy to consider. Let's take a look!
Best Hidden Gem Adventures
A beautiful thing about traveling to Costa Rica is the ability to get off the beaten path and visit areas less known to tourists. It might be a little more effort to reach some parts of Costa Rica, but if you're a nature lover or want something unique, it's well worth it. Equally, it's possible to stay on the beaten path, in our more popular areas, and still do something or go someplace different. This award category celebrates these differences and those tours that take you away from the norm:
- Pacific Coast Discovery's Fun in the Sun, Beach & Snorkeling Tour, Papagayo
- Tours Bahia Aventuras' Corcovado National Park, Osa Peninsula
- Ecoterra Tours' Rural Farm Tour, Arenal
- El Silencio Lodge Hotel's Local Town Tour, Bajos del Toro
- Rio Perdido Hotel's Rio Perdido Tubing Adventure
The tours above have wide ranges, from cultural activities and adrenaline thrills to nature escapades and water adventures. All they have in common is their ability to take you to places where not many people goāeven in popular areas like Arenal and the Papagayo Peninsula. When a tour can show you the hidden corners of a beloved destination, you know they're doing something right. So who wins our Best Hidden Adventures Category for 2023?
And the winner is⦠the Fun in the Sun, Beach & Snorkeling Tour Tour!
The Fun in the Sun Tour sounds amazing just reading those words. And when you actually take the tour, you'll truly know the meaning of fun in the sun! Eddie and Will at Pacific Coast Discovery take you out on a private half-day snorkeling trip around Culebra Bay in Papagayo, Guanacaste. Along the way, you'll look for dolphins and turtles, and get to see the occasional whale. Afterward, you'll head to a remote beach to relax, swim, and snorkel while the guys set up the BBQ and grill you up a delicious lunch. What sets this tour apart is the personal touch and the friendliness of Eddie and Will. They really want you to enjoy yourself and go the extra mile to make that happen. Congratulations to Pacific Ocean Discovery in Papagayo!
Best New Tour Experience
In spite of the hardships of recent years, tourism to Costa Rica came roaring back in 2023, with more travelers arriving in Costa Rica than in pre-pandemic years. Everyone was happy with busier beaches and more guests, and one key factor of all this success is entrepreneurship. It's been possible for people to set up new tours and experiences in their corners of the country for tourists to enjoy. Costa Rica always looks forward! Here, we highlight the best new tours of 2023 in Costa Rica:
- Paddle 9ās Waterfall Tour, Manuel Antonio
- Brisa Elegante's Sailing Cruise, Manuel Antonio
- Tucanes Tours' Horse Riding & Local Cooking Tour, Manuel Antonio
- La Leona Waterfall Tour, Guanacaste
- Ecoterra Expeditions' Sloth Sanctuary & Campesino Farm Tour, Arenal
Most of the nominees listed above are in Manuel Antonioāso it's great to see this area bouncing back! They encompass an exciting mixture of nature and culture, with waterfalls featuring prominently throughout the list. If there's something that's unmissable in Costa Rica, it's always a waterfall, and we have some pretty ones down here! Let's see who wins this category for 2023...
And the winner is⦠Paddle 9ās Waterfall Tour!
The Paddle 9 guys have been in operation since 2012, and always with great exellence! They know more about the various waterfalls around Manuel Antonio and the Central Pacific region than anyone else has possibly forgotten, and their tours reflect that. Fun, informative, and adventurous, with natural slides to boot... What more can you ask for from a day out? Paddle 9 operates a number of tours, but we recommend their full-day three-waterfall tour most of all. You'll love it.
Best Family Experience
When it comes to adventures in Costa Rica, we often think of the adrenaline activities firs, like whitewater rafting, rappelling, and zip lining. Sometimes we overlook the experiences best shared with familyāespecially with the little ones. Costa Rica is a perfect place for children to explore. It's the perfect place for them to learn about the rainforest and the environment while having bags of fun and excitement on the side. These five nominated tours, we believe, offered the best family experiences in Costa Rica in 2023:
- Sky Adventures' Combo Tour, Arenal
- La Paz' Waterfall Gardens Tour, La Paz
- Aguila Mayor's Manuel Antonio National Park Tour, Manuel Antonio
- Jacamar's Safari Float Tour, Arenal
- Mystico's Hanging Bridges, Arenal
Whether zip lining through treetops, exploring cloud forests, chasing waterfalls, floating down jungle rivers, or spotting monkeys in national parks, the tours and excursions above all ensure your kids will have the time of their lives in Costa Rica. But which one does the CRVTA Academy like best?
And the winner is⦠the Sky Adventures Combo Tour!
Sky Adventures is a family-run company that has been making Arenal and Monteverde fun since 1997. The winning tour we're talking about here is their combo adventure in Arenal. Suitable for all ages, this tour includes a gondola tour over the rainforest canopy and a walk through a network of hanging bridges. It's a wonderful way to explore the rainforest with ample opportunities to spot wildlife. Adults and children alike love this tour, and we can't recommend it enough. Congratulations to Sky Adventures!
Best Nature Experience
Nature enthusiasts adore Costa Rica. This country takes up around one-thirtieth of the world's landmass but is home to some 4% of all species on the planet. That's an amazing stat and goes a long way to explaining why tourists come to visit us. Sure, it's possible to find amazing tropical beaches in other countries, but can you find amazing tropical beaches plus a plethora of plants, birds, mammals, reptiles, and marine life in a country that goes so far to protect its natural treasures? It would be difficult. In this category, our CRVTA Academy pays tribute to the best tours and excursions that get us back into nature:
- Tours Bahia Aventuras' Corcovado National Park, Osa Peninsula
- Ocotea Tours' Birding in Monteverde, Monteverde
- Jacamar's CaƱo Blanco Nature Sanctuary Expedition, Arenal
- Aguila Mayor's Manuel Antonio National Park Tour, Manuel Antonio
- Lapa Rios' Guided Trail in the Rainforest, Osa Peninsula
From hiking to birdwatching and more, Costa Rica offers so much for nature lovers, and the five tours listed above represent some of the best opportunities to see wildlife while here. But who wins the category?
And the winner is⦠the Corcovado National Park!
More of an unmissable experience than a single tourāthe remote and untamed Corcovado National Park on the Osa Peninsula is essential for serious nature lovers. This 164-square-mile park offers more biodiversity than any other similar-sized piece of land on earth. In fact, some 3% of the world's biodiversity is here, which is remarkable. A visit to this park is a once-in-a-lifetime experience, and it's possible to encounter tapirs, jaguars, scarlet macaws, and so much more while hiking the jungle trails here.
Best Thermal Hot Springs Experience
One of the best things about visiting Costa Rica is the amount of tours and activities available. And then, after a day of action, the chance to relax and soothe your sore muscles in the healing waters of a natural spring, heated by a volcano. The Arenal Volcano area has many thermal springs to enjoy, and many hotels also feature them. Temperatures range from soothing lukewarm to super hot and everything in between. There are hot springs for relaxing, for partying, for friends, for couples, for wellness, and so much more. Below we look at the nominees for the Best Thermal Hot Springs Experience in Costa Rica:
- Tabacon Hot Springs, Arenal
- The Springs Resort Hot Springs, Arenal
- Ecotermales Hot Springs, Arenal
- Rio Perdido Hot Spring River, Rio Perdido
- Paradise Hot Springs, Arenal
Most of the nominees listed above are in and around the Arenal Volcano, which is the most famous area for this activity. But there are some very good options in Guanacaste as well, for those exploring the country. But who's the winner in 2023?
And the winner is⦠Tabacon Hot Springs!
Sometimes the most famous and original things are the best, and this is definitely true of the Tabacon Hot Springs at the Tabacon Resort in Arenal. Set on a private rainforest reserve, these are Costa Rica's largest natural thermal mineral springs, comprising a thermal river, various pools, and waterfalls. Temperatures range from 72° F to 105° F and the therapeutic benefits of soaking here are numerous. Guests can visit Tabacon on day passes or stay at the resort for ongoing access. Tabacon is this year the king of hot springs in Costa Rica and we congratulate them!
Top Tour for 2023
Our final category for November is something a little more traditional. It's a straight-out best of the best, a category where the CRVTA Academy simply votes for their favorite. Below, you'll find our five nominees for the Top Costa Rican Tour in 2023. Scroll down below to see who wins!
- Pure Trek's Canyoning Waterfall Rappel, Arenal
- Ecoterraās 4-in-1 Arenal Volcano Combo Tour, Arenal
- Paddle 9ās Waterfall Tour, Manuel Antonio,
- Tropical Rivers' Rafting the Pacuare River, Pacuare
- Sky Adventures' Zip-line Canopy Tour, Arenal
Waterfalls, rappelling, hiking, zip lining, and rafting - the above tours represent the cream of the crop for activities in Costa Rica. But who has the CRVTA Academy voted for in 2023?
And the winner is⦠Pure Trek Canyoning!
Imagine hiking through the rainforest along a jungle river canyon full of waterfalls like a modern-day Indiana Jones. Pure Trek in the Arenal Volcano area has been making this possible since 2001, leading thousands of adventurers over the years through their canyon for waterfall rappelling, rock climbing, and their famous "Monkey Drop"āprepare to get wet! You'll also see toucans, sloths, monkeys, and more during this exciting adventure, and there's no doubt it's one of the best tours available in Costa Rica. Our CRVTA Academy loves this tour, our clients love this tour, and so will you. Congratulations to Pure Trek for being the best tour in Costa Rica and we look forward to working with you in 2024.
The 2023 Costa Rican Vacations Travel Awards: Hotels
The first part of our first Costa Rican Vacations Travel Awards is all about hotels. When planning a vacation to Costa Rica, where you stay is critical. Your hotel choiceāwhether you seek a rustic eco-lodge, a lively beach resort, or a unique boutiqueāreflects your personality and the type of trip you're looking for. We understand that, which is why our Travel Consultants go to great lengths during the vacation planning process to match you with your perfect places to stay.
Every hotel on this website is up there as one of the best, thatās why we recommend them! This also makes creating our Travel Awards difficult. In a world where everything could count as the best, we need to get creative and dig a little deeper. These are the categories and winners for this year:
Best Hotel Beds
Hotels are for sleeping in, right? They give you a place to lay your weary head at night and truly rest. But not every hotel bed is the same, and we're not just talking about comfort or thread count.
Below, we introduce, in no particular order, our nominees for the best hotel beds in 2023:
- Nayara Resort (Arenal Volcano)
- The Springs Resort & Spa (Arenal Volcano)
- Arenas del Mar (Manuel Antonio)
- El Silencio Lodge & Spa (Bajos del Toro, Central Valley)
- The W Hotel Costa Rica (Conchal, Guanacaste)
Our CRVTA Academy selected the above hotels as standout among all the hotels we work with for their incredible bedding. Some beds will have great views. Others will be perfect for eating breakfast in. And yes, others will be just plain comfy and wonderful pillows. But who's our winner for the Best Hotel Bed in 2023?
And the winner is⦠Arenas del Mar!
Thereās no doubt that Arenas del Mar, one of the only hotels with direct beach access in Manuel Antonio, has the best beds in Costa Rica. Geared for couples (but still accepting families), every room here comes with an extra comfortable, plush, king size bed and pillows to match. Itās perfect to fall into after a day discovering the delights of Manuel Antonio.
However, it's not just the beds themselves that won this award. The views at Arenas del Mar offer some of the best rainforest and ocean scenery in the countryāall visible from the comfort of your cozy bed. Congratulations to Arenas del Mar, and thanks for continually keeping our clients comfy!
Best Hotel Bar
The bar might be the most important place in a hotel outside of your room. Even more important, dare we suggest, than the restaurant. The bar is a place to unwind, to congregate, to meet others. It's a place to talk about your adventures and explorations throughout the day. And yes, a place to relax and enjoy a tropical cocktail or an ice-cold Costa Rican beer.
Here are the nominees for our favorite hotel bars in 2023:
- Nayara Resort (Arenal Volcano)
- The Springs Resort & Spa (Arenal Volcano)
- Andaz Peninsula Papagayo Resort (Papagayo, Guanacaste)
- The W Hotel Costa Rica (Conchal, Guanacaste)
- El Silencio Lodge & Spa (Bajos del Toro, Central Valley)
Whether the bar is a swim-up, a poolside refuge, or boasting a view, the five listed above are among the best. Perhaps they even serve the best appletini in the world! Either way, you'll love the bars in all these hotels. But which one did our CRVTA Academy vote as the best in 2023?
And the winner is⦠Andaz Peninsula Papagayo!
Andaz Papagayo is an upscale resort with a boutique feel on the prestigious Papagayo Peninsula in Guanacaste. With four restaurants, the place is perfect for foodies, yet their bar, Chao Pescao, is fantastic. Chao Pescao is a tapas bar with open terraces that provide ocean views, while wood-lining makes the ambiance elegant and relaxing. They offer live music and some of the best cocktails you'll ever try in front of a tropical Pacific sunset. And you can also sign up for mixology lessons here! Truly an experience you canāt miss.
Most Unique Swimming Pool
One of the best things about traveling to Costa Rica is the year-round tropical heat. Whatever the month, in pretty much every corner of the country, it's hot enough for a dip in the pool. In fact, we'd say that a dip is mandatory after a morning of hiking or zip lining.
Below, we list our nominees with the most unique hotel pools in Costa Rica:
- Casa Chameleon (Las Catalinas, Guanacaste)
- Kura Boutique Hotel (Uvita, South Pacific)
- The Springs Resort & Spa (Arenal Volcano)
- Villa Caletas (Jaco)
- Pacuare Lodge (Pacuare River)
Some of these pools are private and intimate, some have breathtaking infinity edges. Some have amazing views of the landscape or top-notch swim-up bars. They're all perfect places to relax and cool off. But which one is our favorite of favorites in 2023?
And the winner is⦠Casa Chameleon!
There are pools and there are pools. And at Casa Chameleon, a boutique hotel in the unique Guanacaste beach community of Las Catalinas, you have both. First, when you're staying here, you have, as part of the deal, your own private infinity plunge pool on your terrace. These salt water pools have views to die for and are excellent to hang out in. Then, you have the main pool. Think of this as a larger version of your own pool, complete with its own bar and restaurant. The ambiance, the food, the drinks, and the company are all great.Think of a beautiful pool and double it, and that's the pool at Casa Chameleon, which includes its own fire fountains.
Most Valuable Community Work
If there's one thing we love about the tourist industry in Costa Rica, it's how it gives back. Most hotels in the country are located in rural areas, areas in which tourism has played a key role in improving the local economy. Tourism helps keep communities together in Costa Rica and often allows people from the countryside to stay closer to home instead of moving to the city in search of work.
The best hotels recognize this and do their best to a) hire locally and b) source locally. They know that ingredients for restaurants and other products for hotel use are better when they are fresh and reflect the uniqueness of the area. Beyond this, they act as stewards of their environments, helping with local conservation efforts and ever conscious of how privileged they are to work in such a wonderful place.
Please find below our five nominees for hotels that do the most valuable community work:
- Arenas del Mar (Manuel Antonio)
- Capitan Suizo (Tamarindo, Guancaste)
- Punta Islita (Nicoya Peninsula)
- Lapa Rios (Osa Peninsula)
- Si Como No (Manuel Antonio)
Each of the five hotels listed above should be commended for the outstanding work they do in their communities. But who is our overall winner for Most Valuable Community Work in 2023?
And the winner is⦠Punta Islita!
Located in a remote part of the Nicoya Peninsula, one could say that the very point of Punta Islita is to serve its community as much as it serves its guests. Punta Islita is one of Costa Ricaās most iconic hotelsāopen since 1994āand is a flagbearer of the unique boutique vibe that defines tourism in Costa Rica.
Punta Islita also leads the way with giving back to its community. When other hotels talk about their community work, they learned what they know from Punta Islita, who have been stewarding their community for longer than anyone else. Thereās no one piece of community work to point out in particular. The hotel in its own right is community work. From its ethical local hiring practices to its sustainability efforts and sponsorship of local events, you know youāre supporting a local community when you stay at Punta Islita.
Best Hotel Customer Service
One of the signatures of Costa Rican Vacations is excellent customer service and every one of our partners believes the same. Service is the difference between a great vacation and an unforgettable one, and we all take it seriously. And some hotels go the extra mile beyond the extra mile with their attention to detail.
To that end, we want to salute and highlight our five nominees for Best Hotel Customer Service in Costa Rica for 2023:
- Capitan Suizo (Tamarindo, Guanacaste)
- Arenas del Mar (Manuel Antonio)
- Arenal Springs Resort (Arenal Volcano)
- Si Como No (Manuel Antonio)
- Nayara Resort (Arenal Volcano)
Whether you've lost your flip-flops, need something special for your anniversary, or want local restaurant recommendations, the hotels listed above have you covered. These hotels will treat you more than just a customer, taking your already fantastic Costa Rica vacation to the next level. So who wins for 2023?
And the winner is⦠The Nayara Resort!
Nayara comprises three hotels in Costa Rica (with others in Chile and Panama): Nayara Gardens, Nayara Springs, and Nayara Tented Camp (pictured above). Located in the rainforests around the base of the Arenal Volcano, each hotel is a world-beater on their own. The service is incredible, no matter which Nayara you choose. Their dedication to client satisfaction and consistent customer support has earned them many awards, including our service award as well. They make every guest feel truly special and welcome with unique touches that only Nayara offers.
It's a Wrap Up!
Here we wrap up the second part of our 2023 Costa Rican Vacations Travel Awards!
Congratulations to all those we've nominated here and special congrats to the winners! Over the past three months, we've highlighted outstanding hotels in various categories, amazing tours and excursions, and our favorite people who make Costa Rica better for the tourists they meet. We hope you've enjoyed the ride as much as we have. For now, we wish you a very happy new year and best wishes for 2024. And we'll be back here later in the year for a new award season to honor the best of Costa Rica tourism.