Client Reviews & Testimonials
"It takes many good deeds to build a reputation and only one bad one to lose it." — Benjamin Franklin
We began as a two person agency way back in 1999. All these years later, so many things have changed, but one guiding principle has remained firm: total commitment to our customers.
We don't want to brag… but we have accumulated over 4,000 online reviews across multiple forums! We'd like to share some client reviews with you! Read the following reviews and testimonials to get an idea of our customers' experience.
Want to check it out for yourself? We strongly encourage you to read what our clients’ say about our service.
Favourite Vacation! Happiness Overload
Costa Rica Vacations, namely Jose Brenes, provided incredible no-pressure customer service. He listened to our wishes and made suggestions on how to build an incredible vacation for my family. Our family wanted a mix of Volcano and beach and luxury without the massive price tag. We got it and then some. Spectacular vacation. Everything was so well organized, on time, friendly, efficient. Honestly, I cannot say enough. We have already started to plan to return to beautiful Costa Rica next year... - Tammy J
Honeymoon in Costa Rica
I would absolutely recommend Costa Rican Vacations! Not only did they do an amazing job planning our dream honeymoon, but they also accommodated to our trip while we were there. For example, we wanted our transportation time adjusted and they were able to change the times and emailed us back in just a few hours. They were outstanding to work with and when we travel back to Costa Rica we will absolutely use them again in the future! - Sara Jackson
Great Family Vacation
Rachel at Costa Rica Vacations helped us plan the trip with special activities each day. She arranged drivers and tour guides for each activity. The drivers were always on time, the vehicles were clean, and the drivers were happy to stop to let the children see animals along the way. The tour guides all spoke English. They were friendly and accommodating. All were amazingly knowledgeable about the animals and plants in Costa Rica and patient with our questions. Ages of our multi-generation family ranged from 5 to 73 and all of us had a wonderful time. - Alvita N
Amazing Costa Rican Honeymoon
We just got back from our honeymoon and all we can say is WOW! It was the week of a lifetime, and everything was so seamless and easy. We literally did not have to think for an entire week. All of our tours were on time, and we had the most amazing tour guides. We were absolutely spoiled and were so sad to come home! We cannot recommend Costa Rican Vacations and Jordan enough! Thank you for planning the honeymoon we only could have dreamed of! We appreciate you!! - Jackie
Our honeymoon was flawless. All shuttles picked up on time, reliable, kind. Felt this trip was certainly hand-picked and just for us on all we wanted to see and do, we could not have arranged all this on our own! Memories for a lifetime! Our hotels were stunning, our adventures incredible. We booked through Canada to States, which I was worried about, but had nothing to worry about with these professionals! I highly recommend. A dream come true! - Colleen Buchmann
Amazing Costa Rica Vacation
We had an amazing Costa Rica vacation planned by the wonderful Anastasia at Costa Rican Vacations. Everything was completely planned for us based on what we said we were interested in seeing and doing. The transportation was always reliable and made traveling to different parts of the country so easy. The tours were incredible. We saw so much amazing wildlife. Everyone was beyond helpful and attentive. It was the trip of a lifetime! - Sarah Diesing Brodd
Anastasia made our honeymoon so special in so many ways! I can’t appreciate enough how stress-free she has made this process and fun along the way. She was always available even during our trip when I was feeling unwell the first few days and had multiple recommendations which had me feeling better in no time.
We enjoyed the jaw-dropping ocean on the Caribbean side by kayaking through mangrove trees to admire the wildlife... We then ventured to the volcano side in La Fortuna and stayed at Nayara Tent which was my favorite part of the trip!...
We had a 5-course private romantic dinner and with there being about 5 different high-quality restaurants, we ate and drank until our bellies couldn’t take it! We also took advantage of the private hot spring in the room... The staff was next level and so educational about wildlife, nature, and all things Costa Rica.
Finally our last leg of our trip we spent white water rafting to a remote jungle bungalow and lived our Tarzan and Jane dreams... Thank you Anastasia & Costa Rican Vacations for helping us plan the perfect honeymoon and creating these lifelong memories with each other! - Cheyenne Pope
Never Been so Relaxed
My family just returned from 8 days in Costa Rica! Jose Brenes with Costa Rican Vacations did not disappoint! He had every detail planned from the time we got off the airplane until we got back on! I have never been so relaxed! We had a fantastic time ziplining, walking along the hanging bridges, horseback riding, and seeing tons of animals and beautiful jungle! Hands down to the best travel agent and travel group! - Jennifer Leverson
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Amazing Time in Costa Rica
We had an amazing time in Costa Rica. Costa Rican Vacations lined everything out for us swimmingly which made all our activities, commutes, and stays, worry and stress-free. - Ginnell Hellhake
What an incredible experience. Our point of contact, Jill, was able to put together our perfect vacation. She was very responsive and she worked hard to get us exactly what we wanted and we were able to focus all our time on enjoying the trip and not worrying about where to go or what to do. Our hotel was absolutely breathtaking and the food was unforgettable. The door-to-door service the whole time made us feel safe and taken care of. Five-star experience and one we will definitely be doing again. - Heidi Beemer
Effortless and Stress-free
This is the 2nd time I've worked with Costa Rican Vacations, and I look forward to using their services again in the future. Itineraries are 100% customizable based on budget and preferred location, activities, and accommodations. Their professionals create a seamless itinerary, with plenty of downtime for any last-minute hiccups. i.e. My husband was ill the morning of our 1st day, and the in-country experience team immediately responded that they could easily move our tour to the next day. This travel agency made the trip feel effortless and stress-free, leaving nothing but time to enjoy our activities and relax. Pura Vida! - Christina Ison
Amazing Family Vacation
Our family trip to Costa Rica was an incredible experience. We traveled with 10 people who ranged in age from 10 years old to 69 years old and the experience was amazing. Rachel Peck designed EVERY aspect of the trip with minimal guidance/direction from us. We had no idea what to do or where to start planning and she took care of everything! She planned amazing excursions: ziplining, white water rafting and waterfall rappelling.
She arranged every transfer, car ride, tour guide, and aspect of the trip. All of the drivers, vendors, and companies were the height of professionalism and kindness. Everyone we interacted with was friendly and engaging and every trip was exciting. Rachel Peck and Costa Rican Vacations planned a trip of a lifetime for our family and I would highly recommend them to anyone seeking to travel to Costa Rica. - Lisa Amoroso Saffici
First Class Service All the Way
As a somewhat experienced traveller over many years, I can quite honestly say that Costa Rican Vacations is, without a doubt, the best company I have ever booked with. I booked a family holiday, from the UK, pre-Covid for the summer of 2020 which we finally undertook this August '22.
Our dates, plans, itinerary, and even number of travellers changed on several occasions - however, Molly, Luke & Lorenzo took it all in their stride - none of my "demanding" changes/queries were too much for them to duly handle. The very extensive package - 19 days of non-stop activities... was fully taken care of down to the very last detail... I cannot find one single fault and I cannot praise them highly enough.
If you are planning to visit Costa Rica, for your first or a return visit, don't even think about using a different company. Thank you to everyone who assisted us to have possibly one of the best holidays we have ever experienced. - Gerry
If you're ready to come to Costa Rica, please contact us and let's begin planning your dream vacation to this slice of paradise. Our local experts will be more than happy to assist you. We are confident that no other travel agency in Costa Rica can match our level of commitment to customer satisfaction!