Careers at Costa Rican Vacations

We are Central America’s largest online travel agency and have been in business since 1999.  If you want to become part of a dynamic company with growth opportunities and a fun, relaxed environment, apply to become part of our team. We are passionate about serving customers and creating unforgettable experiences. We achieve this by hiring great people who view this career as more than just another Costa Rica job. Please send your resume to jobs@goduesouth.com, stating the position you would like to apply for in the email subject.

Why Work With Us?

We don’t just plan vacations—we create unique, seamless, travel experiences that leave a lasting impression on even the most seasoned traveler. An innovative and entrepreneurial spirit is what brought us from a two-person startup in 1999, to being currently the largest local agency in Central America.

Current Job Openings:

Sales Team Manager
Travel Consultant

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Sales Team Manager


Sales Department | Full-time

Job Overview:

The Team Manager reports to the Sales Manager and/or C.E.O. and is part of the management team. The Sales Team Manager position is responsible for monitoring and improving the sales productivity of their team in hitting performance and quality goals. They provide support and training to the Team Captains and Travel Consultants. The Sales Team Manager is an advocate for the sales development within the company.

Responsibilities

  • Sales Goals: Work to help Travel Consultants (TC’s) achieve individual goals, the team to reach team goals and hit sales department KPIs.
  • Training: Expand knowledge of sales techniques and our products, while providing ongoing training based on the skill gaps of the sales team. Assist in the continual development of Training & product materials.
  • Quality Control: manage and measure the quality of the Sales Department and develop plans to increase quality metrics.
  • Mentoring: identify new or underperforming TCs and develop action plans and implement these plans to improve their performance.
  • Communicate effectively with travel consultants and all department managers to improve efficiencies in the sales department.
  • Recruitment: participate, if needed, in interviewing new TC candidates.
  • Reporting and analysis: create reports and analysis of data for Management & Executive.
  • Customer Issues and Inquiries: Support TCs with communications and resolution of customer issues.
  • Implement Strategies: be an integral part of the planning and implementation of new strategies
  • Projects: aid or lead in the development of project plans and implementation of these plans.

Job Requirements:

  • Bachelor Degree preferred but not required
  • High School Diploma or GED
  • 3 years minimum sales experience
  • Top performer for at least 1 year in sales
  • Have shown proven ability to lead and motivate a team.
  • Basic understanding of the business process.
  • Basic experience in project planning.
  • Expert product knowledge.
  • C1-C2 English Level 100% proficiency in speaking, reading, and writing in English.
  • Above average skills in Microsoft office.
  • Above average ability in statistical analysis.

To Apply:

If you are interested in a position with our sales team please submit your resume with a professional cover letter to jobs@goduesouth.com. Remember, this is a sales position and you are encouraged to ‘sell’ your talents as they pertain to the job description.

The cover letter is MANDATORY and should answer these three questions:

  1. Why do you want to be a Team Manager?
  2. What do you think makes for a successful coaching session with your team?
  3. What do you think will be the greatest challenge for you in this position and how will you overcome it?

Travel Consultant


Sales Department | Full-time

Job Overview:

We believe that a country is best experienced with the help of a local friend to advise, plan and enhance our guests’ time in the country. Our Travel Consultants engage our customers through warm consultative techniques to find out what matters most to them while on vacation. We seek candidates who possess  wanderlust, enjoy consultative sales, and strive for personal and professional greatness.

Our team of Travel Consultants travels every corner of this beautiful country to ensure we have the most accurate information about every tour and hotel we offer our clients. We provide qualified leads that we attract via our promotional efforts. As a consultant, it is your job to identify the client’s needs and use your first-hand knowledge to design a unique package that exceeds their expectations.

Compensation:

By leveraging mobile technology it’s possible to be available ‘round the clock to ensure our clients are met with excellent travel advice and assistance in planning their much-deserved tropical getaway.

Your career at Namu begins with a 90-day intensive training period. We want your full attention and enthusiasm during training, so you will receive a monthly stipend to make sure your basic needs are met. Most trainees begin selling before the training period ends.

After the 90 day training period, the stipend is removed and your compensation is 100% commission based. But Fear Not—Serious Work Comes with Serious Reward! Average consultants earn commissions and bonuses equating to $36,000 annually. Top producing consultants earn $45,000 or more.

Perks:

  • Frequent travel to luxury hotels throughout Costa Rica
  • After completing the first year of your contract you are eligible to work 100% from anywhere in the world* with a flexible schedule (high speed internet required)
  • Challenging Career Opportunities: all our Sales Management Team (and 2 owners!) started in Sales
  • A work climate characterized by respect for the individual and celebration of differences
  • An empowering and engaging work environment surrounded by the best Travel Professionals in the business

Desired Skills and Experience

Candidates Must:

  • Have phenomenal communication skills.
  • C1 English Level. Must be able to read, speak and write at 100% proficiency
  • Reside full-time in Costa Rica*
  • Be in San José for 90 days. The 90-day expert training is held in our San José offices
  • Be hungry for knowledge. Attend trips to hotels countrywide to ensure the most current product knowledge

The Ideal Candidate:

  • Is a creative problem-solver who loves challenge
  • Is highly disciplined and self-motivated
  • Thrives in a goal-based atmosphere
  • Is insightful and Innovative
  • Is honest, trustworthy and professional
  • Seeks Financial Freedom
  • Exudes confidence
  • Is a lifelong learner who seeks personal and professional development

Required Skills & Qualifications:

  • High school degree
  • Proficient in basic computer skills (typing, MS office, Internet browsing)
  • Strong communication skills

Preferred Skills & Qualifications:

  • Previous experience in consultative sales, solution-sales or customer service
  • Working knowledge of social media platforms (Facebook, twitter, LinkedIn, etc)
  • A university degree

To Apply:

If you are interested in a position with our sales team please submit your resume with a professional cover letter to jobs@goduesouth.com. Remember, this is a sales position and you are encouraged to ‘sell’ your talents as they pertain to the job description.

The cover letter is MANDATORY and should answer these three questions:

  1. What motivates you to be part of our team?
  2. What 3 skills or traits do you feel will most contribute to your success as a Travel Consultant?
  3. What is your favorite “travel experience” in Costa Rica?   Why?



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