| Satisfaction Guarantee
 We are the ONLY
agency in Panama who stands behind their service with a Guarantee. Our
promise is simple: to deliver your vacation as it is represented in
your confirmed itinerary – no fine print, no extra charges and no
changes.
Details of The Guarantee:
1. Reservations -- Once confirmed your hotels will be there! Your rooms are pre-paid and guaranteed.
2. We're established -- We're recognized, based here in Panama and have been in operation for nearly a decade.
3.
Logistics check -- We have a department dedicated to quality control,
making sure your trip is seamless before, during and after your
vacation. If issues DO occur, we promise to do our best to resolve them in a timely, friendly and professional manner.
4.
What you see is what you get -- We represent the products and services
that comprise your vacation in an accurate and realistic manner.
If none of these services above are provided AND you believe that we did not do our best to resolve any issues with your trip that may have been caused by services provided by hotel & tour/transfer partners, acts of God, etc., we will refund you UP TO our entire commission earned on the vacation.
Simply stated, if we don't live up to our promise, we'll return the fees we earned from planning your trip. Any refund amounts desired by customers that exceed that figure will need to be handled directly with the providers of the lodging and services we resold. | | Vacations Packages: | |  | History Buff | | From indigenous tribes to pirates, colonists, dict... | | | | Most Popular Hotels: | |  | Playa Tortuga | | Newly built hotel on a lovely island just a short ... | | | | |