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Satisfaction Guarantee
 
We are the ONLY agency in Panama who stands behind their service with a Guarantee. Our promise is simple: to deliver your vacation as it is represented in your confirmed itinerary – no fine print, no extra charges and no changes. Have questions about our Guarantee or the services we provide?  Contact Us!
 
Details of The Guarantee:

1. Reservations -- Once confirmed, your hotel & tour reservations are pre-paid and guaranteed.  You will receive confirmation numbers for these so that you can cross-check with the providers if desired.

2. We Are Established -- Our agency is a well recognized, licensed & insured travel agency operation here in Panama.  Our parent company has been in the travel industry in Costa Rica since 1999 and is THE largest agency in that country.  We have been operating in Panama since 2002.  In short, we are not a fly-by-night outfit and WILL be here when you arrive to provide you outstanding service.

3. Logistics Check -- We have a department dedicated to quality control, making sure your trip is seamless before, during and after your vacation. If issues DO occur, we promise to do our best to resolve them in a timely, friendly and professional manner.
 
4. What You See Is What You Get -- We do our very best to represent the products and services that comprise your vacation in an accurate and realistic manner.  We stay current on all of our offerings and will give you our best "no b.s." assessment of every property, hotel and tour we suggest.
If none of these services above are provided AND you believe that we did not do our best to resolve any issues with your trip that may have been caused by services provided by hotel & tour/transfer partners, acts of God, etc., we will refund you UP TO our entire commission earned on the vacation. 

Simply stated, if we don't live up to our promise, we'll return the fees we earned from planning your trip.  Any refund amounts desired by customers that exceed that figure will need to be handled directly with the providers of the lodging and services we resold.

Have questions about our Guarantee or the services we provide?  Contact Us!
Vacations Packages:
Real Estate: Boquete & Anton Valley Real Estate: Boquete & Anton Valley
Explore Panama's cool weather climates: Boquete &a...
Coast To Coast Explorer Coast To Coast Explorer
This 10 day trip covers nearly ALL of Panama's maj...
Panama Cultural Immersion Panama Cultural Immersion
Experience an authentic dose of  local cultur...
Most Popular Hotels:
Miramar Intercontinental Panama Miramar Intercontinental Panama
5-star hotel overlooking the waterfront of Panama ...
Los Mandarinos Hotel & Spa Los Mandarinos Hotel & Spa
Tuscan style villa with world class dining, romant...
Hotel Ladera Hotel Ladera
The Hotel Ladera lies on the bank of the Caldera R...
Most Popular Tours:
Offshore Fishing in Pedasi Offshore Fishing in Pedasi
Fishing off the coast of Pedasi can be some of the...
Panama Canal Railroad and Portobelo Panama Canal Railroad and Portobelo
Enjoy your transfer from Panama City to Colón in t...
Embera Indian Encounter Embera Indian Encounter
This trip is truly paradise found! The enchanting ...
Canatur
100% Satisfaction Guaranteed
Copyright, 2009 all rights reserved. Costa Rican Vacations is a luxury travel specialist offering travel packages with the best hotels, resorts and tours in the country. We are a full-service provider offering domestic fights, guided tours and fine lodging.